Senior Benefits Programs Specialist Job Listing at State of Vermont in Morristown, VT (Job ID 43D9E991-A5AE-4)

Description

Overview

Who We Are:
The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 5 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.  ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.  This position is located in the Morrisville district office, which is known for teamwork, camaraderie, providing excellent services to customers.

 

The Role:
The Senior Benefits Programs Specialist (Senior BPS) is a critical component of the organizational structure that supports the delivery of excellent customer service and provides valuable guidance, support, and training to a team of Benefits Programs Specialists. This position is the first line responder and the primary subject matter expert of all aspects of the programs administered by the Economic Services Division. It is the Senior BPS' responsibility to ensure that their team has the knowledge and tools needed to effectively perform their jobs. Support is accomplished through a variety of coaching and training methods on topics such as customer service skills, eligibility determination, policy, business processes, and system utilization. Work is performed under the supervision of an Economic Services Supervisor.

 

What we offer
· Flexible work schedules and opportunity to telework part time after completion of training period depending on performance and needs of the office
· 12 paid holidays, plus sick and vacation time
· Excellent, health, dental, and vision insurance for employees and their families.
· Retirement plans, including a pension
· Parental leave for all new parents, including adoptions
· Working with a staff who is dedicated to supporting children and families, including your own.

Who May Apply

This position, Senior Benefits Programs Specialist (Job Requisition #50351), is open to all State employees and external applicants.
If you would like more information about this position, please contact kathleen.d.smith@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed in a standard office setting during standard State office times. Some travel may be necessary, for which private transportation must be available when a State Fleet vehicle is unavailable. Stressful interactions with upset or emotional customers, over the phone and in person, will occur. Staff workload may be heavy at varying times. Occasionally, work outside of typical business hours may be expected.

Minimum Qualifications

One (1) or more years as a Benefits Programs Specialist, Benefits Programs Specialist Trainee, VHC Support Services Specialist, or Benefits Program Mentor. 

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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