Description
Summary
The HR Operations Associate is responsible for performing daily, tactical operations essential to maintaining a workforce, including associate master data maintenance, data governance, reporting, and other tasks in support of the Human Resources department. This position will serve as the first point of contact for both internal and external customers by answering inquiries, providing information, and referring customers to the appropriate team for additional assistance, as needed.
Essential Duties & Responsibilities
- Update and maintain HR systems, records, and reports with accurate associate data across the associate lifecycle, including new hires, benefits enrollment, life events, job and personal data changes, transfers, promotions, pay changes, reorganizations, terminations, etc.
- Ensure associate data is updated and maintained timely and in compliance with company policy as well as federal, state, and local laws.
- Generate and review basic reports to audit and correct data (as needed).
- Answer Tier 1 benefits questions during Open Enrollment and throughout the benefit plan year.
- Lead the generalist portion of New Associate Welcome sessions.
- Solve routine problems, largely through precedent and referral to general guidelines.
- Assist with team projects, as assigned.
Qualifications
- Strong customer-service focus.
- High-level of understanding of the HRIS system concepts from a functional and technical perspective.
- Must be extremely organized and detail-oriented with the ability to multi-task and shift priorities as needed.
- Excellent problem-solving and critical thinking skills with the ability to work independently.
- Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information.
Education & Experience
- Minimum Required: Associates degree in a Human Resources related field or equivalent combination of work and education.
- Minimum Preferred: More than 1 year of work experience in an HR Shared Services model/HR Operations or similar role.
About Stifel
Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
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