Description
The Opportunity:
Tetra Tech is adding an Application Specialist to our Case Management team based in Saint Louis, Missouri. This is a project-based, temporary role.
Why Tetra Tech:
At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.
Your Impact:
Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential – join us to advance your career while leaving a lasting legacy.
Your Role:
Tetra Tech Inc. Disaster Recovery (TDR) is currently hiring for an Application Specialist to assist with processing applications related to debris removal from the recent tornado. The Application Specialist is responsible for reviewing application data and documentation to verify the applicant is eligible for the program and has completed all required application documentation.
This role involves coordinating with co-workers, managers, and program applicants, providing support to applicants to complete their documentation, and ensuring that applications meet program requirements.
Responsibilities include, but are not limited to:
Review applications to ensure the information is complete and the applicant has provided all required documentation.
Follow standard operating procedures, training materials, checklists, and other job aids to process applications.
Communicate directly with program applicants to provide status on their application, answer questions related to the program and collect documentation from program applicants to complete their application.
Communicate with program applicants in multiple formats including telephone, text, and email communication.
Document relevant notes of interactions with program applicants to progress their application.
Achieve daily processing expectations and document activities to demonstrate productivity.
Maintain adherence to program standard operating procedures and the program health and safety plan.
Communicate with supervisors for directives, work schedule, program changes, and other relevant information via email, telephone, text, and Microsoft Teams.
Escalate issues following standard operating procedures.
Use Microsoft Office applications and other software to document time worked, activities completed, applicant information, and applicant interactions.
Qualifications:
High school education or higher required.
Bachelor's degree in communications, Public Administration, Emergency Management, or a related field preferred.
At least 2 years of experience in community assistance, disaster recovery, case management, or social services.
Strong communication, organizational, and interpersonal skills; ability to work empathetically with diverse populations.
Working Conditions:
Full-time position, typically 8 hours per day, 5 days per week, with flexibility to meet project demands.
Work involves travel to various sites across Missouri, including potentially hazardous environments requiring strict safety compliance.
The ideal candidate will preferably have:
Previous experience in Right of Entry (ROE) application processing and eligibility review.
Flexible availability to accommodate community needs, including evenings and weekends.
This position with Tetra Tech is temporary and on an "as needed" basis and will end. It is understood that your employment is to be on an "at will" basis. Neither our stating your salary in annualized terms nor our comments nor representations in any other respects are intended to express or imply that you will be working either for any duration or under a contract of employment.
Life at Tetra Tech:
The perks of working at Tetra Tech include:
Comprehensive and market-competitive benefits.
Flexibility and company-wide commitment to work/life balance.
Collaborative team atmosphere that values the contributions of all employees.
Learning and development opportunities for ongoing professional growth.
About Tetra Tech:
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.
We invite applications from all interested parties.
Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers
X (Twitter): @TetraTechJobs
Additional Information- Organization: 105 TDR
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