Manager, Access Services PRI Job Listing at UAMS in Little Rock, AR (Job ID R0073161-2)

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

07/19/2025
Type of Position: Management - Operations
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department: ICE | BHSL WFC Clinical Team OP

Department's Website:

Summary of Job Duties: The Access Manager manages the day-to-day operations of access services within the Psychiatric Research Institute (PRI). Responsible for access unit performance that meets or exceeds the unit standards. Position reports directly to a Social Work Program Manager.
Qualifications:

Minimum Qualifications:

• Bachelor's degree in Healthcare or related field PLUS five (5) years of experience in patient scheduling, registration, and/or billing OR
• High School Diploma/GED PLUS nine (9) years of experience in patient scheduling, registration, and/or billing

Preferred Qualifications:

• Advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
• Certified Healthcare Access Associate (CHAA) Certification

Additional Information:

Requirements:

• Position will comply with all UAMS policies and will ensure that direct and indirect reports comply as well. Position will serve as an advocate for enhanced performance within the unit.
• Position supervises staff and ensures all Office of Human Resource policies and regulatory guidelines are followed.
• Responsible for ensuring unit provides the highest level of customer service.
• Ensures efficient and effective service delivery, develops and implements policies and procedures, and collaborates with other departments to meet the organization's access needs.
• Facilitates the operations of assigned workflows including registration, call center, patient portals, online/e-requests, EPIC work queues and physician referrals.
• The Access Manager assists with the testing, managing and/or monitoring of workflows within the UAMS electronic systems to ensure maximum productivity.
• Perform other duties as needed.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Occasionally

Walk: Frequently

Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally

Lift and carry weight: 25 lbs

Push and pull weight :25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment : Inside Medical Facility Environment

Noise Level : Moderate

Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity

Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity: Hearing, Talking
Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting
Occasional Physical Activity: Lifting, Standing, Walking
Benefits Eligible: Yes

 Apply on company website