PUBL EDUC SPEC 2 (Program Coordinator) Job Listing at University of California in Davis, CA (Job ID 68625)

Description

Department Description

UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally, and globally, and posts more than 55K enrollments annually making it the third largest UC Extension by enrollment. Beyond its community-facing role, CPE serves as the internal hub for online education in support of other academic units on the campus. CPE employs approximately 180 employees and draws on the expertise of approximately 1,700 instructors.

Under general supervision, provide primary coordination, delivery and management of Academic Preparation and Pathway's (AP3) Academic Engagement Track and Short-term Content-based Programs that roughly generate more than $2 million in revenue annually. Develop and coordinate site visits and speakers for various program components. Develop professional relationships with clients to ensure successful assessment, development and implementation of international programs. Maintain client satisfaction and market programs to foster retention and expansion of agreements. Assure international student success and satisfaction and guide them with an array of academic and other complex or sensitive needs involving a variety of cultural challenges. Review program evaluation feedback and make recommendations to the management team for improvements. Responsible for group application and admission processes for the assigned programs.

Position Information

Apply by Date                      

5/21/2024  

Salary Range                        

$23.23/hr. - $42.00/hr.       

Appointment Type                   

Career

Number of Positions

1

Percentage of Time                 

100% Fixed

Shift Hours                               

Manager will advise 

Location                                   

Davis, CA (This position may be eligible for Hybrid-Remote Work Arrangements)

Union Representation              

No

Benefits Eligible                       

Yes 

PHYSICAL DEMANDS

• Mental Demands: Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Multiple Concurrent Tasks, Reasoning, Verbal Communication, Written Communication
• Physical Demands: Sitting, Speaking, Standing
• Visual Acuity Requirements: Close Visual Acuity (e.g., viewing a computer screen; using measurement devices)
• Noise Conditions: Moderate Noise Conditions
• Additional Physical Demands: May be required to lift up to 30 lbs. of course materials.
• Equipment Used to Perform the Duties: Computer and Peripheral Equipment, Copier

WORK ENVIRONMENT

• Driver's license required; occasional use of passenger van. 
• Occasional work outside or offsite for events or site visits. 
• Occasional night and weekend work.
• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

MINIMUM QUALIFICATIONS

Minimum Education/Experience:

• Experience planning and implementing educational programs or projects with complex logistics in a professional or educational environment.
• Organizational and project management experience to establish priorities, develop course of action, manage multiple projects in various stages of completion, coordinate project teams, and review and analyze results.
• Intermediate experience with MS Office Suite (Word, Excel, Outlook, PowerPoint), survey software, database and/or business tracking systems.
• Experience performing fiscal tasks to include, purchasing and monitoring expenses.

Minimum Knowledge, Skills, and Abilities (KSA):

• Demonstrated oral and written communications skills and professional poise to make promotional and educational presentations, write informative and persuasive communications, and interact with a diverse group of colleagues, faculty, staff, students, the public and other outside agencies using a variety of methods (phone, email, in-person).
• Analytical and interpersonal skills to handle customer service requests and resolve complex issues professionally, expediently, with minimum direction.
• Planning and problem-solving skills to independently define a problem, assess needs, analyze data, develop/recommend solutions, and make alternative suggestions.

PREFERRED QUALIFICATIONS

Preferred Education/Experience:   

• Experience working in a cross-cultural environment and/or international education and communicating with international students from different linguistic and cultural backgrounds, speaking different languages with varying levels of English ability.
• Experience utilizing CPE Business Systems.
• Experience with student services, registration processes, student records and student advising in a higher education environment.
• Experience with program development to include program evaluation and analysis, program improvement and the development of new programs.

Preferred Knowledge, Skills, and Abilities (KSA):

• Proficiency with a second major language such as Japanese, Spanish, Mandarin, or Korean.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. 

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. 

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. 

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.