Data Center Manager Job Listing at UT Dallas in Fort Worth, TX (Job ID 29122)

Description

The Data Center Operations Manager is responsible for direct management of the staff providing services from the Arlington Regional Data Center. The Data Center Operations Manager will lead the data center team in maintaining high reliability and performance while keeping operating costs at a minimum. This data center supports mission-critical systems for all UT System institutions and must maintain better than 99.999% annual uptime.

This position is responsible for overseeing the operation of the mission-critical data center facility including:

• Security systems
  • access control
  • security video management
• Stand-by diesel generators and related fuel systems,
• 3 phase electrical systems (> 1 MVA) including:
  • switchgear
  • uninterruptible power supplies
  • power distribution units
• Mechanical systems including:
  • computer room air handlers
  • chillers
  • pumps
• Building automation systems
• Data center infrastructure management systems

Many of above systems require regular-interval service and operational interaction via third-party service providers. In coordination with the Data Center Facilities Manager, this role provides front-line oversight of such vendor activities, coordinates and facilitates service interactions with the Data Center Team.

This role and the staff members it oversees are essential personnel, and as such requires diligent staff planning for uninterrupted staffing. Coverage is especially important during significant weather events and other availability-impacting issues.

Minimum Education and Experience

Bachelor's degree and 8 years of related experience or associate's degree and 10 years of related experience or high school diploma and 12 years of related experience.

3 years of experience managing direct reports.

Preferred Education and Experience

• 10 years of experience working in a data center or critical facility
• 3 years of experience managing direct reports
• Bachelor's degree in electrical or mechanical engineering
• Electrical/Mechanical expertise
• Vendor management experience
• Budgeting and forecasting experience

Essential Duties and Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure to ensure a better than 99.999% uptime
• Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Manage teams of 24×7 staff in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinates daily with a multitude of customers and third-party vendors ensuring adherence to SLAs and OLAs
• Effectively and efficiently manage the operations budget and expenditures
• Respond to any issues within the data center and manage the investigation, mitigation, and recovery of the issue(s)
• Additional duties as assigned

Additional Information

Position location will be in Fort Worth, Texas.

Hybrid remote work environment available and a UT Dallas Remote Work Agreement is required upon employment. Must be located within the DFW area and have the ability to be on campus with 24 hours of notice.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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