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Company: Valley Bank
Location: New York, NY
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Responsibilities include but are not limited to:

  • Work with the Client Experience Specialist(s) to open deposit accounts for clients and prepare all necessary documents for clients signatures.
  • Ensure the required documentation for new deposit account(s) is received and accurate.
  • Perform client maintenance request related to deposit accounts and client records.
  • Assist the Client Experience Specialist to identify customer needs and take proactive steps to maintain positive experience.
  • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment.
  • Identity cross sale opportunities to appropriate line of business partners.
Other Responsibilities:
  • Complies with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. For supervisory positions, ensure BSA training requirements are completed by staff.


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