Description
Responsibilities include but are not limited to:
- Assess organizational capabilities and gaps, identifying the steps needed to evolve business models, operating structures, and processes.
- Lead large-scale, multi-workstream initiatives from assessment through implementation.
- Coordinate activities across teams including technology, operations, finance, HR, and customer-facing functions.
- Monitor progress, manage risks, resolve blockers, and keep all stakeholders aligned.
- Develop and execute adoption strategies that include communication, training, and stakeholder engagement.
- Measure adoption, gather feedback, and adjust plans to maximize long term success.
- Evaluate current processes and identify opportunities for redesign, simplification, and modernization.
- Act as a change agent to implement improvements that increase efficiency and customer satisfaction.
- Serve as primary integration point between 1LOD Business leadership and infrastructure partners including Technology, Operations, Risk, Compliance, and more.
Apply on company website