Regional Office Manager Job Listing at Waste Pro in Sanford, FL (Job ID 26353)

Description

SUMMARY OF POSITION:

The Region Office Manager is responsible for providing overall support to the administrative and accounting functions within the office. Supervision of billing, collections department, and payables may be required. The Region Office Manager will be responsible with assisting the Region Staff, Division Managers, Operations Managers and the Sales Manager to complete all reporting requirements.

ESSENTIAL JOB FUNCTIONS:

• Oversee administrative processes and procedures at the division level.
• Work with the billing teams to ensure the accurate billing of all customers in the market area.
• Within 3 divisions:
  • Manage all facets of billing and distribute manual invoices as required.
  • Maintain good relationships with contacts in various municipal offices across the area. Will be the primary contact for those municipal customers for billing and payment purposes.
  • Manage AR credit processing procedures.
  • Work with Region Analyst to ensure timely and accurate reporting of all franchise fee payments, franchise applications, and franchise audits. Some franchise fee work outside of 3 primary divisions may be required.
  • Manage AR collections from municipal accounts.
  • Ensure compliance with all franchise billing requirements.
• Manage all price increases across the market area. This can include organizing, calculating, inputting, verifying, and reporting of price increases.
• Act as a liaison between our region and the National Accounts team at Corporate for broker related billing and price adjustment needs.
• Support the collections department to ensure timely collection of all customer accounts.
• Complete accounts receivable reports and review with management to develop action plans for improvement in DSO results.
• Ensure segregation of duties in the office.
• Support Region Cash Application Specialist to ensure timely and accurate deposits.
• Maintain professionalism when communicating with all customers and employees.
• Support Accounts Payable Specialist and ensure disposal invoices are reconciled to the Tower billing/dispatch system.
• Support division level Office Managers and fill in as needed in their absence.
• Assist in gathering, verifying and inputting all financial and statistical data into the system for productivity reporting.
• Assist in the restructure of Tower reports as needed for financial and operational analysis. Generate reports for new/lost business, changes in service, etc.
• Support or perform Payroll and HR functions in a timely manner to ensure accuracy.

OTHER JOB RESPONSIBILITIES:

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro.
• Any additional job duties that may be assigned by the Supervisor.