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Company: Wind Creek Hospitality
Location: United States of America
Career Level: Director
Industries: Hospitality, Travel, Leisure

Description

Description

Job Overview:

The primary responsibility of the Director of Sales-Corporate is to identify sources of group business and establish solicitation program to maximize sales. This position has direct oversight for multiple properties that entails developing and executing strategies that result in increased sales of hotel, convention spaces, and GEMS. This position will develop and execute cross-property casino customer events and visitations.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Establish programs and direct efforts to achieve group and individual room night goals.
  • Monitor sales production and activities, account coverage and sales priorities.
  • Identify priority markets and accounts; assign sales managers to cover major markets.
  • Establish travel schedules to optimize sales productivity.
  • Develop active communication and close rapport with CVB, Planner Associations and sources of other sales information.
  • Work with Marketing to develop marketing plan for group business.
  • Lead Sales Team to achieve budgeted number in room nights, room revenue, ADR, and catering revenue.
  • Executive one on one counseling to all appropriate personnel on selling techniques and closing skills.
  • Participate in key industry events and trade shows.
  • Conduct business review meetings.
  • Maximize rooms and meeting space, manage space commitments, and identify opportunities.
  • Coordinate group room forecasts with Revenue Management and Reservations Department to achieve hotel capacity.
  • Ensures compliance with departmental and overall property policies and procedures.
  • Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
  • Manage staff and organize department functions in accordance with company guidelines.
  • Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
  • Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed, or reviewed.
  • Arrange timelines to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
  • Work on actual projects or services to help achieve the objectives of the department.
  • Evaluate information to render an opinion or act based on that information that will impact the department or function.
  • Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
  • Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
  • Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. 
  • Interview and make recommendations of candidates for new hire.
  • Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline.
  • Other duties and responsibilities as assigned. 

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment.
  •  Must be twenty-one (21) years of age or older.
  • Bachelor's Degree in Related Field AND three (3) years' experience in a Management position– required.
    • OR Seven (7) years' experience in a Management position– required.
    • OR Five (5) years' experience in a Management position with Wind Creek Hospitality– required.
  • Seven (7) years of previous hotel sales experience in a 4- or 5-star property – required.
  • Proficient in PC software (Windows, Excel, MS Word, Delphi)
  • Organizational skills to function effectively under time constraints, within established deadlines and attention to detail
  • Effective listening abilities with strong judgment skills.
  • Maintain a professional image and enthusiastic attitude at all times, especially when traveling on business.
  • Ability to work in a fast-paced, busy, and stressful environment.
  • Willing to work odd and irregular hours including nights, weekends, and holidays.
  • Willing to travel and participate in training as recommended or required.
  • Must have a valid and current State Driver's License and an insurable driving record for purposes of driving company vehicles as required.
  • Must have a Tribal Gaming License and any other Gaming Licenses required by the various Jurisdictions in the assigned region (or the ability to obtain and maintain a licenses) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment.

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality. 

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