Project Management Director Job Listing at Wind Creek Hospitality in United States of America (Job ID 1387)

Description

Description

Job Overview:

The PMO Director will report to the EVP, Chief Technology Officer.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Governance

• Establish the PMO role and create a Center of Excellence in alignment with Project Management Institute (PMI) guidelines, quality standards and company requirements
• Seek implementation efficiencies to meet or exceed the financial expectations established at project initiation
• Develop, implement, and govern program management processes, tools, templates, policies, and metrics
• Monitor compliance with project policies and standards 

Team Leadership

• Coach and mentor project management practitioners and share knowledge of best practices
• Establish the PMO organization structure, hire and manage project staffing requirements in line with project objectives
• Coordinate project deliverables with Project Managers, project team, leadership, and support contractors in a direct and indirect reporting structure
• Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget
• Provide oversight management to all work stream project managers 

Prioritization

• Provide executive leadership with the information needed to assess and decide which projects have the highest potential value, impact, and strategic alignment
• Collaborate with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities 

Tracking and Monitoring

• Track and provide project status and audit reports
• Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed
• Ensure contract compliance
• Manage processes to fulfill stakeholder reporting requirements 

Strategy & Planning

• Manage program and project roadmaps and ensure strategic alignment
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion
• Liaise with project stakeholders on an ongoing basis
• Sets and continually manages program expectations with team members and other stakeholders
• Plans and schedules project timelines and milestones using appropriate tools
• Tracks project milestones and deliverables
• Determines the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
• Defines project success criteria and disseminate them to involved parties throughout project life cycle
• Conducts project postmortems and creates a recommendations report in order to identify successful and unsuccessful project elements 

Acquisition & Deployment

• Estimates the resources and participants needed to achieve program goals
• Drafts and submits budget proposals, and recommend subsequent budget changes where necessary
• Where required, negotiates with other department managers for the acquisition of required personnel from within the company
• Determines and assesses the need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle 

Operational Management

• Direct and manages project development from beginning to end
• Develops full-scale project plans and associated communications documents
• Delegates tasks and responsibilities to appropriate personnel
• Identifies and resolve issues and conflicts within the project team
• Identifies and manage project dependencies and critical path
• Develops and delivers progress reports, proposals, requirements documentation, and presentations
• Proactively manages changes in project scope, identify potential crises, and devise contingency plans
• Coaches, mentors, motivates, and supervises project team members and contractors, and influences them to take positive action and accountability for their assigned work
• Builds, develops, and grows any business relationships vital to the success of the project
• Coaches and mentors project management practitioners and share knowledge of best practices
• Continued development of the PMO organization structure, hire and manage project staffing requirements in line with project objectives
• Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget
• Track and provide project status and reports
• Manage the risk, issue and change resolution process, and work with other leadership to take corrective action as needed
• Other duties and responsibilities as assigned
• Own and manage cross teams' development roadmap for internal development vectors like PLS with Vendor Dev Teams, Platform Development, Social Dev team, QA, Data/GMS teams, Marketing, and operations teams. 

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
•  Must be twenty-one (21) years of age or older
• Bachelor's Degree in Related Field AND three (3) years' experience in a management position– required
  • OR Seven (7) years' experience in a management position– required
  • OR Five (5) years' experience in a Management position with Wind Creek Hospitality– required
• Master's degree in business administration - preferred
• Ten (10) years direct work experience in a project management capacity and/or a position that requires constant project management, including all aspects of process development and execution– required
• Ten (10) years' experience in a Gaming IT environment– required
• Certifications: PMP (Project Management Professional)- required
• Expert level familiarity with project management software: Microsoft Project, Atlassian sub products: GIRA, Confluence - required
• Clear understanding of Software Development tools and practices as it relates to Source Library Management, version control protocols, Editing suites etc. such GitHub, VSS, VI and others.
• Competent and proficient understanding of platforms, such as Windows Server, Windows, Linux OS
• Demonstrated experience in personnel management
• Technically Excellent knowledge of various software programs, such as Word, Excel, Visio, Exchange,
• Strong understanding of project management principles; Strong leadership skills
• Excellent written and oral communication skills; Excellent interpersonal skills
• Ability to present ideas in business-friendly and user-friendly language
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Able to sit for extended periods of time; Lifting and transporting moderately heavy objects such as gaming machines and peripherals; Able to climb or crawl to inspect cables in ceilings or on floors
• Exceptional customer service orientation; Extensive experience working in both independently and team-oriented, collaborative environment
• Required to work odd and irregular hours including holidays, promotions and weekends
• Physically able to participate in training sessions, presentations, and meetings
• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently
• Flexible during times of change
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to defuse tension among project teams, should it arise
• Ability to bring projects to successful completion through political sensitivity
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a valid and current State Driver's License and an insurable driving record for purposes of driving company vehicles as required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES 

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.