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Service Excellence Manager
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager - Brickell
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Newark, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Private Wealth Advisor
Valley Bank - New York, NY
Responsibilities include but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manage client relationships by maintaining regular contact and periodically reviewing their financial needs. Build, promote and maintain adequate pipeline of opportunities across all...
Underwriting Assistant II - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Monitors the financial exception report on a regular basis to track financial statements. Based on findings, creates and provides reports to the CPM Team Leader and Manager of the Business Line. Ensures that the tickler dates are updated and correct on exception reports as financials are received. Escalates situations t...
Client Service Specialist
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Corp. Bnkg. Relationship Manager - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Highland Capital Corporation Segment Leader
Valley Bank - NJ
Responsibilities include but are not limited to: Serve as member of senior management team. Participate in the development of short and long-term business strategies. Manage multiple business verticals including the execution of respective sales objectives. Responsible for the hiring, managing and developing of sales professionals required to meet business objectives....
Incident and Crisis Management Lead
Valley Bank - New York, NY
Responsibilities include but are not limited to: Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations. Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required. Conduct risk asse...
Market Manager
Valley Bank - Lyndhurst, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - New Milford, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Cedar Grove, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
