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Service Excellence Advisor
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Provide tier one support with bank managers, branch associates and customer care specialists with issues related to operations and systems. Troubleshoots systems issues for resolution. Utilize all major bank systems in a variety of areas, including mortgage and consumer lending, deposits, card services and treasury pro...
Service Excellence Manager I-Rochelle Park
Valley Bank - Rochelle Park, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Syndication Loans Associate - NYC, NY
Valley Bank - New York, NY
The Syndication Loans Associate will work directly with the Head of Loan Syndications and the rest of the Loan Syndications Group and will be responsible for arranging, structuring, negotiating, syndicating and otherwise executing club syndicated lending transactions. Through these efforts, this individual will help the team meet the credit exposure levels mandated by Credit Risk Management wit...
Treasury Solutions Officer II
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
Comm Bnkg Portfolio Mgr
Valley Bank - New York, NY
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm Bnkg Relationship Manager III
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Corp. Bnkg. Relationship Manager - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Corporate Secretary
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Board Meetings:Plan and execute all Board of Director meetings and committee meetings. Manages all aspects of meeting logistics: drafting and distributing agendas; inviting the appropriate attendees; working with company leaders and staff to develop and distribute meeting materials. Ensure meetings run smoothly and dete...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Division Sales & Service Liaison
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: Work in collaboration with Division Heads and Market Managers to ensure effective scorecard Management, including but not limited to Salesforce review/comparison and timely sales - service reporting updates. Prepares and delivers presentations on ranking reports, service updates, contests/bank initiatives and recognition to bra...
Healthcare Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
Loan Servicing Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Research missing or misapplied loan payments. Process loan payment reversals. Provide payoff letters. Handle customer inquiries or research. Assist Lender's to resolve customer complaints or issues. Answer incoming customer phone calls. Perform maintenance on payment schedules, rates ...
Market Manager - Branch Manager (Boro Park)
Valley Bank - NY
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Market Manager- Paterson and Fair Lawn
Valley Bank - Paterson, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
