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Service Excellence Manager - Aventura
Valley Bank - Aventura, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Private Wealth Advisor
Valley Bank - New York, NY
Responsibilities include but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manage client relationships by maintaining regular contact and periodically reviewing their financial needs. Build, promote and maintain adequate pipeline of opportunities across all...
Wealth Management Associate
Valley Bank - New York, NY
The Associate, Wealth Management will be responsible for supporting and cultivating wealth management relationships and portfolios of high-net-worth clients and prospects and assist with the development and growth of business through engaging and utilizing the full capabilities of the firm. The role is an integral member of the advisory team and is responsible for delivering a consistent, posit...
Administrative Assistant
Valley Bank - Holbrook, NY
Responsibilities include but are not limited to: Word processing of title insurance policies and typing of reports. Copy of title insurance policies. Word processing of letters. Telephone contact with clients and lending institutions and title searchers. Follow-up on policy issuance requirements through lists/letters. Process mail/faxes.
Assistant branch Manager
Valley Bank - Winter Park, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Client Experience Specialist
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Comm Bnkg Relationship Mgr
Valley Bank - New York, NY
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm'l Banking Relationship Manager - Orlando, FL
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Compliance Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Administer HMDA and CRA data collection processes, including testing and data integrity reviews. Provide compliance-related and regulatory guidance to business partners directly involved in the data collection process. Support the Fair Lending team in participating in fair lending analyses, including performance monitor...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Division Sales & Service Liaison
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: Work in collaboration with Division Heads and Market Managers to ensure effective scorecard Management, including but not limited to Salesforce review/comparison and timely sales - service reporting updates. Prepares and delivers presentations on ranking reports, service updates, contests/bank initiatives and recognition to bra...
Line of Business Finance Director - Commercial
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Strategic partner to core Business Line. Builds a core business review that clearly states the strategic priorities of the business line along with the related success measures and projected financial outcomes to establish the direction of the business, products, and markets. This is accomplished by consistent analysis of the ma...
OFAC Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform due diligence on OFAC Sanction Screening hits generated from a variety of sources. Investigate possible hits and escalate for further review and approval to management. Distribute updated OFAC lists to various business units and ensure all searches are performed timely. Perform OFAC screening of Bank's ...
