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Service Excellence Manager II (Assistant Branch Manager)
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Seasonal Personal Banker
Valley Bank - Bound Brook, NJ
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Sr Strategic People Partner II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Advise, coach, and mentor both managers and associates to identify the talent and business needs of their assigned business lines. Provide human resources leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning, organization...
Treasury Solutions Product Associate, NYC, NY
Valley Bank - New York, NY
The Treasury Solutions Product Associate will be responsible for working in partnership with the Head of Treasury Solutions Product Mgmt. and TS Product Managers to execute high priority Commercial projects and provide solutions to meet client needs and exceed the Non-Interest Revenue and Deposit goals of the Bank. They will assist, define, design, deliver and manage innovative solutions for Co...
Personal Banker - Regional
Valley Bank - Bloomfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker -FT Lauderdale
Valley Bank - Fort Lauderdale, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Experience Specialist
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Client Treasury Management Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasur...
Client Treasury Management Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasur...
Comm Bnkg Relationship Manager III
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm Bnkg Relationship Mgr III
Valley Bank - Jacksonville, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Corp Treasury Sr. FTP-ALM Analyst
Valley Bank - Paramus, NJ
Responsibilities include, but are not limited to: Loads data into models in /ZMdesk system, processes and generates reports for the Bank's interest rate risk sensitivity analysis as needed. Reviews reports for accuracy and reasonableness as needed. Maintains, prepares and presents Interest Rate Sensitivity Model, including updating internal assumptions. Prepa...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Director, Risk Assessment, Testing & Monitoring
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Lead and manage the second line of defense risk assessment, testing and monitoring team including and not limited to Regulatory Compliance, Wealth Management Compliance, Financial Crime Compliance, Operational Risk, Third Party Risk, Privacy, amongst other risk areas. Develop, implement, and oversee comprehensive methodology, sc...
