Description
Description
Work onsite in our Bengaluru office Supporting US Healthcare Voice!
We are looking for detail-oriented and customer-focused candidates to join our Healthcare team in Bengaluru. The customer support associate will be responsible for handling healthcare-related queries and processes, ensuring they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in Healthcare customer service processes and a keen eye for detail.
Job Title: Customer Service Representative
Job Type: Full-Time
Shift Timings: Open to work in night shifts
Work Environment: Work From Office
We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!
What job duties can I expect to perform as a Customer Support Representative?- Handle calls, Chat/Emails for International customers
- Resolve queries with professionalism
- Ensure customer satisfaction
Experience Required:
- Open to candidates with or without BPO experience
Key Skills & Requirements:
- Typing Speed: Minimum 28 words per minute (WPM) with 98% accuracy.
- English Proficiency: B-2 level or higher (excellent verbal and written communication skills).
- Strong attention to detail and ability to work in a fast-paced environment.
- Proficiency in using MS Office tools and CRM systems is a plus.
- Attractive Salary + Incentives + Night Allowance
- Transport facility (Nodal point pick/drop) those who stay 20 kilometers radius from office
- Free meal once in a day
- Free health insurance
- Career growth in a global company
If this sounds like an opportunity that you would be interested in, don't miss out! Training classes are forming now! Spaces are limited so apply now to secure your spot!
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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