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Customer Service Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our healthcare team in Bangalore. The customer support associate will be responsible for handling healthcare-related queries and processes, ensuring they meet quality standards, compliance requirements, and client expectations. This role is...
IT Security Analyst
ResultsCX - Remote, Philippines
Description Position Overview Our Security Analyst is responsible for administering and monitoring information security controls according to corporate policy and procedures using software and vendor security systems. This role will be responsible for the administration and monitoring of tools and systems required to support an enterprise-wide security and...
Customer Experience Representative - Lipa
ResultsCX - Lipa, Calabarzon, Philippines
Description Customer Experience Representative - Lipa Hiring now! Want to work near your home in the south? This is the best time to move to a greater career at ResultsCX Lipa! Showcase your skills and be recognized for your achievements as a Customer Experience Representative! At ResultsCX, we provide exceptional customer service to our clients while mak...
Supervisor, Operations - Seasonal
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
VP, Solutions Architect
ResultsCX - Remote, Philippines
Description The Vice President (VP), Solutions Architect is a pivotal role for the assigned product specialty area vertical growth agenda and provide Clients with compelling Digital Solutions. The VP, Solutions Architect is responsible for identifying, quantifying and delivering transformational change across the assigned product specialty opportunities. This role will wo...
Tax Compliance Associate
ResultsCX - Pasig, NCR, Philippines
Description Position Overview This position will assist in filing and coordinating with all the government agencies, such as BIR, PEZA, and other local government agencies. In this role, you will be: Responsible for the timely and accurate tax filing of all the tax returns and registration with the Bureau of Internal Revenue (BIR).
Sr. Financial Analyst
ResultsCX - Pasig, NCR, Philippines
Description Position Overview Partner with Operations on completion of the tracking daily margin reports. Provide support on data sources and discrepancies, insight into assumptions for cost estimations such as wage rates, taxes, benefits, PTO, other allocated expenses. Hold weekly review calls with Operations to discuss trends and perfor...
Systems Support Specialist - Remote Mexico
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
Front Desk Associate
ResultsCX - Blue Bell, PA
Description Onsite in Norristown PA The Front Desk Associate is responsible for supporting numerous administrative duties for the site and ResultsCX corporate. This may include, but not limited to, coordinating site activities, assisting with operational and other reports and trackers, site event planning, coordination of facility related needs and more. ...
Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a pass...
Manager, Facilities
ResultsCX - Bengaluru, KA, India
Description Position Overview Procurement & Vendor Management · Ensure compliance with company standards in the invoicing process. · Identify, evaluate, and onboard top-tier local vendors for site-specific products and services. · Negotiate pricing, discounts, and terms with vendors for cost optimization. · Review and finalize contrac...
WFM Analyst- Planning & Scheduling
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring a...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center...
