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Quality Assurance Analyst - On Site Hermosillo
ResultsCX - Hermosillo, Son., Mexico
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Manager, Facilities
ResultsCX - Bengaluru, KA, India
Description Position Overview Procurement & Vendor Management · Ensure compliance with company standards in the invoicing process. · Identify, evaluate, and onboard top-tier local vendors for site-specific products and services. · Negotiate pricing, discounts, and terms with vendors for cost optimization. · Review and finalize contrac...
WFM Analyst- Planning & Scheduling
ResultsCX - Remote, Remote, India
Description WFM Analyst Start date: January 5, 2026 Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA w...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring a...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a pass...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center...
Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Service and Sales Representative - Newtown
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Customer Experience Representative - Newtown Hiring now! Start a greater career at the heart of Cebu City. Our Newtown site is looking for highly motivated individuals and dedicated individuals. This is your chance to join a progressive company be recognized for your achievements. At ResultsCX, we train our team members to provide exceptional ...
Contract Administrator
ResultsCX - Bengaluru, KA, India
Description The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will ov...
VP, Solutions Architect
ResultsCX - Remote, Remote, India
Description This role requires 10+ Years of Healthcare experience The Vice President (VP), Solutions Architect is a pivotal role for the assigned product specialty area vertical growth agenda and provide Clients with compelling Digital Solutions. The VP, Solutions Architect is responsible for identifying, quantifying and delivering transformational...
Licensed Life Insurance Agent - Site
ResultsCX - Oak Brook, IL
Description ResultsCX: Insuring Coverage, Ensuring Peace of Mind” Give me the basics! At our Oakbrook location, our Licensed Life Insurance Agents are passionate about helping customers protect what matters most. Working together as a close-knit team at our local site (900 Commerce Dr #310, Oakbrook IL 60523), they provide expert guidance and personal...
Manager, Payroll
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Position Overview The Payroll Manager leads day-to-day payroll department operations. The Payroll Manager is responsible for employee payroll processing in accordance with company guidelines and policies. In this role you will: Manages and reviews payroll system vendor, contractor and supplier contracts and agreements entered by...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Internal Communication Specialist III
ResultsCX - Bengaluru, KA, India
Description Working under minimal supervision, the Internal Communications Specialist III position will be responsible for not only establishing but also overseeing our entire spectrum of internal communication processes. The primary objective of the individual in this position will be to create effective strategies to share internal company information seamlessly with al...
Manager, Operations - Onsite
ResultsCX - Jacksonville, NC
Description Licensed Healthcare experience and current license is preferred Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors...
