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Service Excellence Manager I
Valley Bank - Westwood, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Private Wealth Advisor
Valley Bank - New York, NY
Responsibilities include but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manage client relationships by maintaining regular contact and periodically reviewing their financial needs. Build, promote and maintain adequate pipeline of opportunities across all...
Treasury Management Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with the following Treasury products; Online banking with wires, Remote Deposit Capture, Bill Pay, and other products as assigned. Provide first level support to internal/external customer support for a...
Retail Associate Trainee (Entry Level Retail Banker)
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Personal Banker - Regional
Valley Bank - River Vale, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
AI Program Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish and maintain governance frameworks aligned with regulations and internal policies; oversee full AI lifecycle; implement risk controls such as model risk management, bias audits, and human-in-the-loop safeguards; lead governance councils and working groups. Drive AI strategy and integration across workflows to deliver m...
Client Service Specialist
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
CRE Comm'l Bnkg Relationship Mgr.
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Incident and Crisis Management Lead
Valley Bank - New York, NY
Responsibilities include but are not limited to: Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations. Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required. Conduct risk asse...
Commercial Bnkg Team Leader - Paramus or Morristown, NJ
Valley Bank - Paramus, NJ
The Team Leader is responsible for the loan portfolio assigned to, or developed by, the one or more team members reporting to him/her. In addition to performing the duties of a Commercial Loan Officer, the Team Leader is responsible for credit quality, profitability and business development of the team. In addition to all the functions of a Commercial Loan Officer, with respect to the assig...
Lending Specialist
Valley Bank - Fairfield, NJ
Responsibilities include, but are not limited to: Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. Manage deal flow pipeline with Relationship Managers and leading the interaction w...
Lending Specialist
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. Manage deal flow pipeline with Relationship Managers and leading the interaction w...
Mktg Plng & Opns Manager
Valley Bank - United States of America
Responsibilities include, but are not limited to: Manage the marketing planning cycle, including calendar coordination, campaign intake, and cross-functional workflows. Oversee marketing technology platforms (e.g., CRM, email, automation tools) and ensure integration with broader enterprise systems. Develop dashboards and reports to track campaign...
PERSONAL BANKER
Valley Bank - River Vale, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Westfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
