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Director, WFM
ResultsCX - Remote, Philippines
Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...
Proctor - Seasonal
ResultsCX - Remote, Philippines
Description Training Proctor Proctors are high performing Associates who are interested to participate in the Global Proctor Program with the intention supporting new hire classes in a proctor capacity. Proctors are key roles that will take learning experience of new hire to the next level. In this role, you will: Assist Trainer thr...
Sr. HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Sr. HR Specialist The Sr. HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Sr. HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resour...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting co...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Accounts Payable Specialist
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify...
Talent Scout
ResultsCX - Pasig, NCR, Philippines
Description Talent Scout Our Talent Scout is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we are hiring the best every time. In this role you will:
Sr. Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description Sr. Manager, Quality Assurance The Sr. Manager, Quality Assurance ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing QA stra...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting co...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
LANGUAGE CULTURE SPECIALIST
ResultsCX - Remote, Philippines
Description Language Culture Specialist The Language & Culture Specialist owns the advocacy and implementation of ResultsCX' Language and Culture training programs, initiatives, and resources. Partners with Recruitment, Training, Quality, and Site Operations to facilitate and deliver short/long-term language improvement learning initiatives. Delivery of these in...
Instructional Design Spec
ResultsCX - Pasig, NCR, Philippines
Description Instructional Design Specialist Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll ...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly go...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...
Director, Account Operations
ResultsCX - Pasig, NCR, Philippines
Description If you are looking for an opportunity to help clients find solutions to their challenges and motivate a team to be successful, our Director Account Operations is a role to consider. You will be the key contact for our clients, your Account Ops Managers and internal operations/ support teams in designated call centers. This client services role uses an understa...
