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Service Excellence Manager I
Valley Bank - Sea Bright, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Adjustment Clerk
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Encoding errors. Missing Cash Letter. Missing bundles. Photocopies. End of the month proofs. Bonds. State Farm Adjustment. Look back diff in the branch. Look back diff in the daily reports. Film work. Non Negotiable items. Foreign items.
Audit Director - Finance/Treasury
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Responsible for completing an effective quarterly risk assessment for the assigned areas of the company, as well as the development of the related audit plan. Ensures effective and timely completion of assigned audit plan and determines the resources necessary to complete the individual audits including preparation of materials ...
Comm Bnkg Portfolio Mgr
Valley Bank - New York, NY
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm Bnkg Relationship Mgr III
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Financial Analyst
Valley Bank - Morristown, NJ
Responsibilities include but not limited to: Run financial forecasting, reporting and KPI tracking. Evaluate financial performance by comparing and analyzing actual results against budget and ensuring data accuracy. Interpret data and share insights and recommendations with financial manager. Work closely with Accounting department to make appropriate adjustments and ...
Healthcare Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
Home Equity Servicing Clerk
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Book new Home Equity loans and lines to the Miser system. Review loan documentation (Note/Mortgage/CD/Riders/etc.) to ensure accuracy and acceptability. Prepare mortgages for recording to be filed with the county of record and follow up on non-recorded mortgages. Provides customer service to Home Equity custom...
Human Resources Business Partner
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Advise, coach, and mentor both managers and associates to identify the talent and business needs of their assigned business lines. Provide HR leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning, organizational developme...
Imaging Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
Intern - Commercial Banking - Professional and Executive
Valley Bank - St. Petersburg, FL
Responsibilities include but not limited to: Learn about Salesforce/nCino. Assist with loan portfolio management. Assist and observe the commercial lending underwriting process. Observe loan discussions and attend sales meetings. Training on all deposit products offered by bank. Learn about our treasury management process. Assist Re...