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Staff Appraiser - Commercial
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Maintain contact with various departments to resolve problems relative to requests for appraisal work. Monitor and evaluate the impact of changes in the commercial appraisal profession and recommend changes in official Valley National Bank Appraisal policies and procedures as appropriate. Responsible for processing appr...
Service Excellence Manager I
Valley Bank - Orlando, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I-Rochelle Park
Valley Bank - Rochelle Park, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Analyst, Operational Risk
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Perform the initial analysis of incidents and identify any impact. With guidance, conduct a mini front-to-back analysis of incidents to determine if an enhancement is needed to a function/process/control and ensure that operational risk incidents are properly posted to and processed through the Risk Incident Tracking Application (GRC).<...
Sr Analyst, Regulatory Reporting
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Lead the preparation, compliance and submission of the quarterly Regulatory filings (Call Report, FR Y9-C, FR Y-9LP) to the regulatory agencies (FRB, FDIC, OCC). Preparation and submission of other Regulatory reports including the FR 2900, FR 2644, TIC BL-1 and focus reports and other filings to the applicable regulatory agenci...
Sr Asset Liability Mgt Analyst
Valley Bank - Paramus, NJ
Responsibilities include, but are not limited to: Loads data into models in /ZMdesk system, processes and generates reports for the Bank's interest rate risk sensitivity analysis as needed. Reviews reports for accuracy and reasonableness as needed. Maintains, prepares and presents Interest Rate Sensitivity Model, including updating internal assumptions. Prepa...
Sr Business Tranform. Analyst - Morristown or Clifton, NJ, NYC, NY or White Plains, NY
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Lead the work of the Business Process Analyst team -- Assist in the training, mentoring, interviewing and performance feedback of staff. Document business and functional requirements, including current state and target process and data flow in relation to projects impacting Dep Ops. Implement process improvements, quantify and ...
Sr Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Sr Personal Banker- Regnl
Valley Bank - West Palm Beach, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Comprehensive knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and ...
Supervising Senior Auditor
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Organizes and effectively plans for assigned areas in the development of the audit scope, including those for assigned team members. Plans and executes effectively ensuring quality work and timely completion. Assist in the development of audit test steps. Collaborating with key stakeholders to provide value-ad...
Treasury Solutions Officer - West Palm Beach, FL
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
Treasury Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with the following Treasury products; Online banking with wires, Remote Deposit Capture, Bill Pay, and other products as assigned. Provide first level support to internal/external customer support for a...
Wire Room Specialist - Clifton, NJ
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Provide technical assistance to resolve complex customer service issues both internally and externally that may require additional research and communication with other departments in the bank. Follow through to customer resolution. Maintain database to log and track customer issues. Charges customers for banking servi...
Retail Market Manager
Valley Bank - Fort Lauderdale, FL
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
