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Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Sr. Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...
Software Developer
ResultsCX - Bengaluru, KA, India
Description This role is supporting Huntswood a ResultsCX Company. The Software Developer will work in a small team to build innovative and efficient applications that enhance the delivery of the staff. This role involves identifying opportunities for process improvement through automation and new technologies, then designing and implementing those solutions. Hybri...
Creative Services Associate
ResultsCX - Bengaluru, KA, India
Description The Creative Services Associate is responsible for conceptualization and implementation of design of solutions that meet marketing strategies from concept to completion. This role is hybrid. In this role you will: Develop posters, job aids, audio-visual presentations, and other types of online and offline ...
Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...
Technical Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong inte...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...