Refine Your Search
Displaying all 10 results
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
WFM Resource Planning Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Manager, Global WFM The Global WFM Manager provides vision and leadership to the Results organization in the areas of Real Time Management, intraday analysis, forecasting and scheduling. In this role you will: Directly manage a team of Analysts and Planners. Identify, prioritize, and coach all direct reports in developm...
Supervisor, WFM
ResultsCX - Bengaluru, KA, India
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
Senior Human Resources Generalist
ResultsCX - Bengaluru, KA, India
Description The Senior Human Resources Generalist plays a pivotal role in fostering a positive and productive work environment by designing, implementing, and managing employee welfare programs. This role ensures that employees' physical, emotional, and social well-being are prioritized, contributing to higher engagement, retention, and overall organizational success. ...
Customer Service Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our healthcare team in Bangalore. The customer support associate will be responsible for handling healthcare-related queries and processes, ensuring they meet quality standards, compliance requirements, and client expectations. This role is...
Director, WFM
ResultsCX - Bengaluru, KA, India
Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Team Lead
ResultsCX - Bengaluru, KA, India
Description Supervisor Are you positive, motivated, and ready to learn in a fast-paced call center environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
