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Trainer
ResultsCX - Bengaluru, KA, India
Description We are seeking an experienced and dynamic Trainer to join our team and lead training initiatives for back-office processes in the UK banking domain. The ideal candidate will have over 5 years of experience in a training role, with expertise in UK banking operations, compliance, and best practices. This position will play a critical role in developing and deliv...
Technical Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong inte...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are seeking an experienced and detail-oriented Quality Analyst to join our team and ensure excellence in back-office processes within the UK banking domain. The ideal candidate will have over 5 years of experience in a quality assurance role, with expertise in UK banking operations, compliance, and best practices. This position will play a critical role in ...
WFM Analyst
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
