Manager, Product Management, NAM Security Solutions Job Listing at Mastercard in O'Fallon, MO (Job ID R-249184-O Fallon, United States of America, 63368-7263)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, NAM Security Solutions Overview
Mastercard develops and delivers world-class products and services for its customers across the globe. As part of the North America (NAM) Services organization, the Security Solutions Organization is focused on the product marketing, sales enablement, market management, and commercialization of security, cyber, identity, and decisioning products that drive value and a better experience for issuers, acquirers, merchants, and consumers.

This candidate will play a pivotal role in partnering with the global product and regional customer teams to support our subscription management and dispute solutions. The candidate will also ensure the products are successful throughout all phases of the lifecycle – create, sell, deliver, and run. The candidate will have responsibility for coordinating and scaling sales efforts, including the achievement of revenue targets; all with the goal of delivering value for Mastercard and our customers.

Role
• Lead the development and execution of comprehensive go-to-market strategies for Ethoca's Clarity Subscription Controls and lend support to the other Ethoca suite of products and services.
• Take a data-driven approach to product enhancement by identifying opportunity areas, contributing to the Product roadmap, and prioritizing work to deliver against key areas of focus.
• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements by embracing the commercialization process from ideation to launch, ensuring that products are positioned effectively in the market.
• Evaluate and utilize customer insights to drive product improvements and strategic decisions
• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance.
• Collaborate with global partners to prioritize and align on product roadmaps.
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.

All About You
• Bachelor's degree in business, marketing, finance, information systems or a related field.
• Experience with payments, disputes, or loyalty.
• Passion for security, innovation, and digital payments driven by curiosity and ingenuity.
• Experience working with Financial Institutions, Fintechs, Processors, Acquirers, Digital Partners, and Merchants.
• Ability to act with a sense of urgency.
• Strong analytical skills.
• Understanding of payments technology and application of that knowledge to address customer/market needs.
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Exhibit strong interpersonal skills.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Proficiency in utilizing Microsoft Excel and PowerPoint.
• Overnight travel required (5% - 10%). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $137,000 - $218,000 USD

 Apply on company website