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Systems Support Specialist - Remote Mexico
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Site Recruiter
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Site Recruiter The Talent Scout role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring ...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
Customer Service Healthcare Representative - Statewide in Texas
ResultsCX - TX
Description Give me the basics! Our Texas Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their network...
Manager, Operations
ResultsCX - Lipa, Calabarzon, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Sourcing Scout - Seasonal
ResultsCX - Remote, Philippines
Description Sourcing Scout The Sourcing Scout role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels such as Indeed, ZipRecruiter,...
Recruiting Associate - Seasonal (TA Operations)
ResultsCX - Pasig, NCR, Philippines
Description The Recruiting Associate for Operations in Talent Acquisition is responsible for managing high-volume and fast paced activities supporting ResultsCX. The position will interact with concerned internal and external teams, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies ...
Recruiting Associate - Seasonal (US Onboarding)
ResultsCX - Remote, Philippines
Description The Recruiting Associate for US Onboarding in Talent Acquisition is responsible for managing high-volume and fast paced activities supporting ResultsCX. The position will interact with concerned internal and external teams, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies an...
WFM Resource Planning Analyst
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
IT Solutions Architect
ResultsCX - Remote, Remote, India
Description IT Solutions Architect The IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. In this role you will: Provide prod...
Trainer - Seasonal - Onsite - Licensed
ResultsCX - Blue Bell, PA
Description Licensed Healthcare experience As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater o...
Director, Training (Account Operations Training Director)
ResultsCX - Pasig, NCR, Philippines
Description Director, Training The Director of Training partners with Account Operations & Site Operations to develop, document, and execute on short-term and long-term delivery plans for training resources to ensure required training is executed against the timeline, meeting the competency guidelines and expectations of Results and our partners. In this r...
