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Customer Service Representative with English - Office Based in Plovdiv
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description Customer Service Agent - Plovdiv Office based At ResultsCX we encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry, we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with peo...
Sales Development Lead- Remote
ResultsCX - Remote, Philippines
Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagemen...
Sr. Site IT Administrator
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description Sr. Site IT Administrator The Senior Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. The Senior Site IT Administrator will provide high-quality information services supp...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Corporate Paralegal
ResultsCX - Remote, Remote, India
Description Position Overview Provides administrative support to Senior Corporate Counsel Assists with preparing, reviewing and managing legal documentation and correspondence in strict confidence, such as SOWs, NDAs, Amendments, Master Services Agreements, real estate leases and demand letters Maintains and updates files, including physi...
Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...
Technical Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong inte...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Sales Development Specialist- BPO Lead Generation
ResultsCX - Pasig, NCR, Philippines
Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement; essent...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Creative Services Intern
ResultsCX - Pasig, NCR, Philippines
Description The Creative Services Intern will support the marketing team in developing visually engaging and compelling content for various digital and print platforms. This role involves assisting with graphic design, content creation, branding, and campaign development to enhance brand visibility and engagement. The ideal candidate is a creative thinker with a passion f...
Creative Services Specialist
ResultsCX - Pasig, NCR, Philippines
Description Creative Services Specialist, Internal Communications The Creative Services Specialist, Internal Communications is a key collaborator in the development and execution of employee experience and recruiting campaigns. This position is responsible for conceptualization and implementation of highly visual communication assets that positively contribute t...
Sr. Financial Analyst
ResultsCX - Remote, Philippines
Description As a Senior Financial Analyst on our Corporate Financial Planning and Analysis team you will assist in the analysis, investigation and research supporting the needs of the organization's financial planning and performance. You will be responsible for gathering and analyzing financial information on costs, prices, expenses and revenues, as well as for developin...
Manager, Training - Remote
ResultsCX - United States of America
Description Must have experience in Training Healthcare (Licensed Associates) Must have previous experience as a Training Supervisor or Leadership experience Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client expectations within the training environment. The top focus of the Training Manager i...
WFM Analyst
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
