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Manager, Operations - Onsite
ResultsCX - Jacksonville, NC
Description Licensed Healthcare experience and current license is preferred Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors...
Site IT Administrator- Onsite Bangalore
ResultsCX - Bengaluru, KA, India
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Manager, Training
ResultsCX - Jacksonville, NC
Description Hybrid - Jacksonville NC Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client expectations within the training environment. The top focus of the Training Manager is to identify training needs based on gap analysis and create short-term and long-term strategic plans. It is the Trainin...
Real Time Analyst
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Seasonal Customer Service Representative - Site
ResultsCX - Lakeland, FL
Description ResultsCX: Customer Support That Truly Serves Give me the basics! At ResultsCX, our Seasonal Onsite Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative working out of our Lakeland, Florida office, you will handle inbound calls to assist customers with routine...
Site Nurse
ResultsCX - Pasig, NCR, Philippines
Description The Site Nurse promotes employees' health and welfare by performing their duties in line with the Nursing Code of Ethics In this role you will: Care for and treat patients in the office clinic Administer medication, dress wounds, interpret physician's instructions to patients, assist with emergencies, and perform related tasks as...
Supervisor, Human Resources I
ResultsCX - Pasig, NCR, Philippines
Description Supervisor, Human Resource I The Human Resources Supervisor supports the site by performing administrative duties. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job. We expect greater of ourselves... What's Your Greater? Come find...
Compliance Analyst
ResultsCX - Remote, Philippines
Description The Compliance Analyst will display understanding of ResultsCX culture and competitive environment. In this role you will: Maintain ongoing oversight over ResultsCX compliance with regulatory, legislative, contractual and risk management requirements and reporting (ROC & SOC) Assist with development and maintenance of compliance ...
Contract Recruiter
ResultsCX - United States of America
Description Talent Scout Our Contract Recruiter is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Contract Recruiter will play a critical role in ensuring we are hiring the best every time. The Ideal Candidate must be...
Facilities Assistant
ResultsCX - Bengaluru, KA, India
Description Facilities Assistant Facilities Assistant is responsible for the overall development, standardization and implementation of company-wide tools, policies and procedures to ensure operational efficiency and maximize Facilities productivity. We expect greater of ourselves... What's Your Greater? Come find it at Resu...
Tax & Compliance Associate
ResultsCX - Remote, Remote, India
Description Position Overview In this position, you will ensure all tax compliance requirements are adhered to at the local, state, and federal level, support tax-related requirements pertaining to annual audit, and assist with ongoing process development & documentation in the United States. In this role, you will be: Work closely with int...
Sr. Supervisor, Quality
ResultsCX - Bengaluru, KA, India
Description The Sr. Supervisor, Quality is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also conducts ...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Athens, GA
Description ResultsCX Athens: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiri...
Director, WFM
ResultsCX - Bengaluru, KA, India
Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...
Chief of Staff
ResultsCX - Bengaluru, KA, India
Description We are seeking a highly strategic and execution-focused Chief of Staff to support our Chief Revenue Officer (CRO) in managing and optimizing total revenue, covering both client retention and growth, for the Revenue Office department. This role is critical in driving operational efficiency, governance, and data-driven decision-making across the revenue function...
