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Team Leader - Ireland (Italian Speaking)
ResultsCX - Remote, Remote, Ireland
Description Team Leader - Ireland (Italian Speaking) The Team Leader will manage a team of Sales Representatives to drive sales performance. Working hours will vary depending on the account you will be managing. This is a remote working opportunity. As part of the management team, the Team Leader will lead and motivate a team, responsible for managing sal...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting co...
Talent Scout - Seasonal
ResultsCX - Knoxville, TN
Description Onsite Knoxville TN High volume recruiting experience Talent Scout Our Talent Scout is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we are hiring the b...
Financial Analyst
ResultsCX - Bengaluru, KA, India
Description Financial Analyst Assists in the analysis, investigation and research supporting the needs of the organization's financial planning and performance. Responsible for gathering and analyzing financial information on costs, prices, expenses, and revenues. Works to analyze key performance indicators and key performance metric information as well and tie ...
Principle, Revenue Performance & Strategy
ResultsCX - Pasig, NCR, Philippines
Description Position Overview We are seeking a commercially minded business leader to serve as a strategic partner to the Chief Revenue Officer—someone who can synthesis pipeline reviews, financial analyses, and create board-levelpresentations, not just report the data. The ideal candidate brings direct e...
Principle, Revenue Performance & Strategy
ResultsCX - Bengaluru, KA, India
Description Work remote in India as part of a global team! Position Overview We are seeking a commercially minded business leader to serve as a strategic partner to the Chief Revenue Officer—someone who can synthesis pipeline reviews, financial analyses, and create board-levelpresentations, not just report the d...
Human Resources Generalist
ResultsCX - Bengaluru, KA, India
Description Human Resources Generalist The Human Resources Generalist supports the site and HR team by performing administrative duties to include special project assignment and POC with HR initiatives. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job....
Manager, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly go...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Sr. Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider Services division. The ideal candidate will have strong leadership abilities, excellent communication skills, and a proven track record in managing pe...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthc...
Trainer
ResultsCX - Bengaluru, KA, India
Description We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Trainer, you will be responsible for preparing and upskilling agents to deliver except...
Real Time Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Systems Support Specialist
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
