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WFM Forecast Analyst
ResultsCX - Remote, Remote, India
Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Mahwah, NJ
Description ResultsCX Mahwah: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiri...
Seasonal Licensed Health Insurance Agent - Remote
ResultsCX - United States of America
Description Give me the basics! Our Seasonal Licensed Health Insurance Agents support our customers with their Medicare or Marketplace health insurance plans during the AEP/OEP season. A resident state license is required, but ResultsCX will support you in the purchase of any additional licenses required of your new position. There is no leads list, only qualifi...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Orlando, FL
Description ResultsCX Orlando: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquir...
Facilities Assistant
ResultsCX - Bengaluru, KA, India
Description Facilities Assistant Facilities Assistant is responsible for the overall development, standardization and implementation of company-wide tools, policies and procedures to ensure operational efficiency and maximize Facilities productivity. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you w...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Port Richey, FL
Description ResultsCX Port Richey: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service in...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Knoxville, TN
Description ResultsCX Knoxville: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inqu...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - El Paso, TX
Description ResultsCX El Paso: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquir...
Sales Ops Support Specialist
ResultsCX - Hermosillo, Son., Mexico
Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement; essent...
Supervisor, Training - Seasonal
ResultsCX - United States of America
Description Must have a current Healthcare Insurance license Must have experience in training Licensed Healthcare Supervisor, Training The Training Supervisor is primarily responsible for the quality of each trainer in the training room. The top focus of a Training Supervisor is the development of each Trainer and Results Associate-AT in order to achieve w...
Training Supervisor - Seasonal
ResultsCX - Jacksonville, NC
Description Remote but onsite Jacksonville, NC preferred Experienced in Training Licensed Healthcare License preferred Supervisor, Training The Training Supervisor is primarily responsible for the quality of each trainer in the training room. The top focus of a Training Supervisor is the development of each Trainer and Results Associate-AT in order to achi...
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - Oak Brook, IL
Description ResultsCX Oak Brook: The Hearts Behind the Headsets Give me the basics! At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inqu...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Senior Accountant
ResultsCX - Pasig, NCR, Philippines
Description Position Overview Generate and review monthly balance sheet, income statement, and cash flow statements as required in local or foreign currencies. Responsible for balance sheet reconciliations & analyses, and P&L review on a monthly basis. Record necessary journal entries for month end accruals and adjustments as needed. ...
Director, Account Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description If you are looking for an opportunity to help clients find solutions to their challenges and motivate a team to be successful, our Director Account Operations is a role to consider. You will be the key contact for our clients, your Account Ops Managers and internal operations/ support teams in designated call centers. This client services role uses an understa...